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• Shipping Policy:

Shipping costs are determined by the selected shipping method, weight, destination, and the number of items in your package. Please allow 1-2 weeks for processing any online hair service or styling (including base cut and/or haircut), after which your order will be dispatched.

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Return Policy: Stock Hairpieces

You have a7-day window from the purchase date to return your untouched hairpiece for a full refund, excluding the shipping fee. A restocking charge of $15.00 or more per item will be applied if the returned item is not in its original condition and packaging. To avoid the restocking fee, ensure that we receive the hairpiece or item in the same condition as you received it. We do not accept used and washed hairpieces, and it is crucial to ensure that the net covering and molds are intact.If you have chosen a final sale hairpiece, such as a base cut, hair styling, bleached knots, perm, or any service that permanently alters the hairpiece, it can no longer be returned or exchanged.

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Color Accuracy Disclaimer:

While we strive to ensure the accuracy of each color and gray percentage in our hair units, it's essential to note that the color representation on electronic devices, such as phones, tablets, and monitor screens, may vary from the actual color of the hairpiece. This discrepancy can occur due to factors such as lighting sources, digital photography, or individual color perception affecting how colors appear. Therefore, we cannot guarantee that the color you see on your screen accurately portrays the hairpiece's true color.